fbpx eri

We are open and we have been certified as a COVID19 Safe business.

How It Works

What to expect

 

We have been certified as a COVID19 Safe business 

We have been certified as a COVID19 Safe business

All our staff are doing COVD tests twice a week

  • Although not required by law, we ask if you would not mind wearing face covering in our communal areas.  You do not need to wear them during your game.
  • Please arrive 15 minutes before your game start time. If you arrive late, your game will have to be cut short. We cover important information with you ahead of your game. You should allow 1 &1/2 hours for your experience.
  • Our games are staggered to avoid teams checking in and being in the waiting area at the same time
  • Before entering the corridor to Puzzalogical, we ask you to sanitise your hands at the provided sanitising station outside the corridor.
  • You will need to either check in to the NHS track and trace or complete a slip that we must store for 21 days.
  • When you arrive, if your games master is not waiting for you, please head down to the basement to the waiting room where you will be greeted by one of our team who will check you in, you will watch a short video with important information including our health and safety points., complete your waiver and store any belongings
  • All our tablets are disinfected after each group for your safety.
  • Your gamemaster will then take you to the room to start your game, where you will be asked to sanitise your hands again before entering the room.
  • You will then be starting your immersive game experience.
  • All our spaces are cleaned in between games, and we use a disinfectant fog machine which lasts for 24 hours but we disinfect and clean our rooms between each game. 
  • Please do not attend your game if you or one of your team has any COVID19 symptoms or has come into contact with anyone with COVID19. We ask you to follow Government guidance, please.
  • If you need to reschedule your game due to COVID19, please call us on 07856 342226 to arrange this.
  • We hope you will enjoy your game and feel safe with the procedures below that we have put in place to ensure your safety.